Privacy Policy
Last updated: January 2025
Dot Drop Holistics operates this website and store. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or purchase products from our store.
Information We Collect
- Contact Information: Name, email address, phone number, shipping address
- Order Information: Purchase history, product preferences, order details
- Payment Information: Processed securely through our payment processor
- Technical Data: IP address, browser type, device information, browsing behavior
How We Use Your Information
- Process and fulfill your orders, including shipping and delivery
- Send order confirmations, shipping updates, and delivery notifications
- Respond to customer inquiries and provide product support
- Improve our website, products, and overall shopping experience
- Send promotional emails about new products or sales (you may opt out at any time)
- Prevent fraud and protect the security of our store
Information Sharing
We do not sell your personal information. We share data only with payment processors, shipping carriers, and service providers who help us operate our store.
Data Security
We use industry-standard encryption to protect your personal information. Access to customer data is restricted to authorized personnel only.
Cookies
We use cookies to enhance your shopping experience, remember your preferences, and analyze site traffic. You can control or disable cookies through your browser settings.
Your Rights
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data, subject to legal requirements
- Opt out of marketing emails at any time using the unsubscribe link
Policy Updates
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact
Questions about privacy? Email us at info@dotdropholistics.com or call +1 (509) 780-6195.